Can I have a sample order for LED lights?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the estimated lead time?
Samples typically require 3-5 working days, while mass production products require 7-10 days.
Is there a MOQ limit for orders?
We offer a low MOQ; 1pc for sample checking is available.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping are also optional.
Do you offer a guarantee for the products?
Yes, we provide a 2-5 year warranty on our products.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will replace small quantities or repair batch defects.
Velvet Light
