Q1. What is the Minimum Order Quantity (MOQ) for these track lights?
We support quality checks with a minimum order of 1 piece for samples.
Q2. How long is the warranty period for your lighting products?
We offer flexible warranty options of 3 years or 5 years depending on the specific requirements and pricing.
Q3. Is it possible to receive a sample before placing a bulk order?
Yes, we accept sample orders. The sample cost can be refunded if a bulk order is placed subsequently.
Q4. What is the estimated lead time for production?
Samples typically take 3-5 days. For bulk orders, the lead time is approximately 15 days during peak season and 25-30 days during off-peak periods.
Q5. Do you offer OEM services like logo printing?
Yes, we can print your logo on the products. We will provide a sample for your approval before proceeding with full production.
Q6. Can I customize the packaging for my order?
Certainly. While we provide standard inner and outer carton boxes, we are happy to use your own custom packaging design.
Velvet Light
