❓ Frequently Asked Questions
Are you a manufacturer? Do you have a product exhibition hall?
Yes, we are manufacturers, there are products exhibition hall, we are professional production line cutting modern crystal light, also can do non-standard lamps and lanterns customization project!
What is the material of the product?
We use stainless steel + crystal. Stainless steel is 1.2 foot thick with K9 crystal. The light source uses 5730 chips with high color rendering index (85) and high lumen (110M). We use DONE, MEANWELL, or EAGLCRISE drivers, and others can be specified by customers.
What's your products quality?
We use high quality materials and technology, including lampshades, crystals, metal, and electroplating. 100% of products are tested for quality reliability, from raw materials to final assembly. Each product passes all QC procedures before shipping.
What is the crystal material?
We use domestic first-class K9 crystal.
How long is the product warranty?
The warranty period is 2 years.
What if the LED chip doesn't work?
The LED chips are very stable. If one lamp bead stops working, it does not affect the operation of the other lamp beads.
Velvet Light
