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Frequently Asked Questions
1 How long does it take for goods to be shipped?
If adequate stocks are available, products can be delivered in 1 day. Otherwise, for sample orders, normal samples can be sent in 3-5 days; for large quantity orders, products will depart within 15-20 days after the deposit is received.
2 Do you have any MOQ limit for the products order?
Yes, products can be customized according to your requirements, such as logo printing and package printing. MOQ will vary depending on product availability.
3 What about the warranty and product support?
All our products provide a 1-5 years warranty. Should you encounter any issues, please contact us directly and we will do our best to solve them.
4 What is the expected lifespan of your LED products?
The lifespan is determined by the quality of the power supply and chip. With high-quality components, our products can serve between 30,000 to 50,000 hours.
5 Do you provide accessories for the lighting fixtures?
Yes, all related accessories are available for purchase. Please reach out for further details regarding specific requirements.
6 How is the product quality controlled?
All raw materials are sourced by professional buyers. A standardized and scientifically controlled quality process is strictly executed to ensure every product meets high reliability standards.