Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. For specialized requirements, separate foam cartons are used.
What are your terms of payment?
Generally 30% T/T in advance, with the 70% balance paid before shipment. We provide photos of products and packages before final payment.
How about your delivery time?
The specific delivery time depends on the items and the quantity of your order.
What is your sample policy?
We can supply samples, though customers are responsible for the sample charge and freight costs.
Do you test your goods before delivery?
Yes, we conduct a 100% test on all products before they are dispatched.
Can I print my logo on the led light product?
Yes. Please inform us formally before production and confirm the design based on our sample.
Velvet Light
