1. When can I get the quotation?
We usually quote within 8 hours after getting your inquiry. For urgent projects, please notify us in your email so we can prioritize your request.
2. How can I get a sample for quality check?
After price confirmation, you can require samples. Sample costs are charged but can be refunded after order confirmation if the quantity exceeds our MOQ.
3. What are your professional advantages?
We operate with over 200 workers and an R&D team with 20+ years of experience. We hold certifications including CB, CE, ROHS, COC, BIS, SAA, and ETL.
4. What delivery and payment terms do you accept?
Terms: FOB, CFR, CIF, EXW, CIP. Currencies: USD, EUR, HKD, GBP, CNY. Payments: T/T, L/C, Credit Card, PayPal, Western Union.
5. Can you provide ODM/OEM service?
Yes, with over 20 years in the lighting business, we provide comprehensive ODM and OEM services tailored to customer requirements.
6. What is the typical delivery date?
Bulk production usually takes 15-30 days depending on the product. Samples are typically ready within 7-10 days.