Do you accept custom design requests?
Yes! We specialize in custom chandeliers. Provide your design (sketches, CAD files, photos) or specifications (size, finish, crystal type, etc.), and we'll quote.
What details are needed for a non-standard quote?
Please provide: Desired dimensions, crystal/glass type & color, metal finish, number of lights, voltage, target price, and quantity. Pictures or drawings help greatly.
How do you ensure product quality?
We implement strict QC: material inspection (crystal grade, metal), production checks, and final pre-shipment testing (electrical safety, function, assembly).
What certifications do your lights have?
Our standard lights typically hold CE and RoHS. Custom orders can be certified upon request depending on specific market requirements.
What is your production lead time?
Standard items: 15-30 days. Custom orders: 30-60+ days, depending on complexity and quantity. We confirm exact timing after order finalization.
How do you pack chandeliers for safe shipping?
We use multi-layer protection: individual crystal wrapping, reinforced cardboard compartments, thick foam padding, and sturdy export cartons.
Velvet Light
