Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What is the standard lead time?
Samples need 3-5 working days, while mass production typically requires 30 days.
How do you ship the goods and how long does it take?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 7-15 days to arrive. Airline and sea shipping are also optional.
Is it possible to print my logo on the led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Do you offer a guarantee for the products?
Yes, we offer a 2-5 years warranty on our products depending on the specific model and requirements.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will send replacement lights or repair defective batch products according to the situation.
Velvet Light
